vba - Microsoft Word 2013 dotm add-in crashes unexpected -


i have strange problem regarding word vba .dotm addin witch in users startup folder , gets started everytime users starts word. addin checks stuff on creating new document. after that, addin nothing more. happens word unexpected crashes after time following message: (sorry in german, not realy usable content)

name der fehlerhaften anwendung: winword.exe, version: 15.0.4727.1000, zeitstempel: 0x55521d47 name des fehlerhaften moduls: wwlib.dll, version: 15.0.4727.1000, zeitstempel: 0x55521d57 ausnahmecode: 0xc0000005 fehleroffset: 0x00c92169 id des fehlerhaften prozesses: 0x18d0 startzeit der fehlerhaften anwendung: 0x01d0b22ccf60d178 pfad der fehlerhaften anwendung: c:\program files\microsoft office\office15\winword.exe pfad des fehlerhaften moduls: c:\program files\microsoft office\office15\wwlib.dll

after if open word again, following message shown user:

microsoft word: rejected safe mode action : word running problems 'xxxxx.dotm' add-in. if keeps happening, disable add-in , check available updates. want disable now?.

it's pretty hard debug problem because have no clue whats going on.

does have idea debugging such problem?

thanks lot


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